Privacy Policy — Metrix Growth

Privacy Policy

metrixgrowth.com

Last Updated: February 25, 2026

Metrix Growth ("Metrix Growth," https://metrixgrowth.com, "us," "we," or "our") thanks you for visiting our online resources. We use the words "you" and "your" to mean you, the reader, and other visitors to our online resources who are, in all cases, over the age of 18.

This Privacy Policy ("this Policy") informs you about the types of personal information we collect, how we use it, who we share it with and why, and what we do to protect it.


Table of Contents

  1. Personal Information We Collect
  2. How We Use Your Information
  3. How We Share Your Information
  4. Data Retention
  5. Cookies & Tracking Technologies
  6. Your Privacy Rights
  7. Data Security
  8. Minors
  9. Third-Party Links
  10. Autoresponders & Email Marketing
  11. AI-Powered Tools & Data Processing
  12. International Data Transfers
  13. Changes to This Policy
  14. Earnings Disclaimer
  15. Contact Us

1 — Personal Information We Collect

Personal information generally means information that can be used to identify you or that can be easily linked to you (for example, your name, address, telephone number, email address, and payment details).

We collect the following categories of information:

1.1 — Information You Provide Directly

  • Account information: Name, email address, password, and profile details when you create an account
  • Payment information: Credit card, debit card, or other payment details processed through our payment processor (Stripe). We do not store your full credit card number on our servers
  • Purchase information: Order history, products purchased, subscription details
  • Communication data: Emails, support requests, feedback, and any other communications you send to us
  • User-generated content: Testimonials, reviews, survey responses, and other content you voluntarily submit

1.2 — Information Collected Automatically

When you visit our Website, we automatically collect:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, time spent on pages, click patterns, referring/exit URLs
  • Log data: Server logs, access times, error logs
  • Cookie data: Session cookies, persistent cookies, and similar tracking technologies (see Section 5)

1.3 — Information from Third Parties

We may receive information about you from:

  • Payment processors (e.g., Stripe) — transaction confirmations and payment status
  • Analytics providers (e.g., Google Analytics) — aggregated usage data
  • Advertising platforms (e.g., Facebook, Google Ads) — conversion data and ad interaction data
  • CRM and marketing tools (e.g., GoHighLevel) — lead and communication data

2 — How We Use Your Information

We use your personal information for the following purposes:

2.1 — Providing Our Services

  • Processing your orders and managing your account
  • Delivering digital products, courses, and AI-powered tools
  • Managing subscriptions and billing
  • Providing customer support
  • Tracking AI credit usage and subscription limits

2.2 — Improving Our Services

  • Analyzing usage patterns to improve our Website and products
  • Conducting research and development
  • Testing new features and functionality
  • Monitoring and preventing technical issues

2.3 — Communications

  • Sending transactional emails (order confirmations, receipts, account updates)
  • Sending marketing communications (with your consent or as permitted by law)
  • Responding to your inquiries and support requests
  • Sending important notices about changes to our Terms or this Policy

2.4 — Security & Legal

  • Detecting, preventing, and addressing fraud and abuse
  • Enforcing our Terms and Conditions, including our No-Refund Policy
  • Complying with legal obligations
  • Providing evidence in the event of chargebacks or payment disputes (see Section 6 of our Terms & Conditions)

3 — How We Share Your Information

As a general rule, we will not sell your personal information to third parties.

However, we may share your information in the following circumstances:

3.1 — Service Providers

We share information with trusted third-party service providers who help us operate our business:

Provider Type Purpose Data Shared
Payment Processor (Stripe) Process payments and subscriptions Payment details, transaction data
Email Service Provider Send transactional and marketing emails Name, email address
Analytics (Google Analytics) Website analytics and reporting Anonymized usage data
CRM Platform (GoHighLevel) Customer relationship management Name, email, purchase history
Cloud Hosting Store and serve our Website and products All data processed through our servers
AI Service Providers Power AI-driven tools and features Usage data, prompts, generated outputs

All service providers are contractually obligated to protect your information and may only use it for the purposes we specify.

3.2 — Legal Requirements

We may disclose your information if required by law, subpoena, court order, or government request, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect the rights, property, or safety of Metrix Growth, our users, or others
  • Detect, prevent, or address fraud, security, or technical issues

3.3 — Chargeback & Dispute Evidence

⚠️ If you initiate a chargeback or payment dispute, we may share your access logs, login timestamps, download records, IP addresses, and usage data with payment processors, banks, and card networks to contest the dispute.

3.4 — Business Transfers

If Metrix Growth is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.


4 — Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations (e.g., tax and accounting requirements)
  • Resolve disputes and enforce our agreements
  • Maintain records for chargeback and dispute protection

After account termination or upon your request, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (such as maintaining fraud prevention records).


5 — Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website.

5.1 — Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Required for Website functionality (login, cart, security) Session
Analytics Cookies Help us understand how visitors use our Website Up to 2 years
Marketing Cookies Track ad performance and deliver relevant ads Up to 1 year
Preference Cookies Remember your settings and preferences Up to 1 year

5.2 — Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Website.

5.3 — Third-Party Tracking

We may use third-party tracking tools including:

  • Google Analytics — for website usage analysis
  • Facebook Pixel — for ad conversion tracking and retargeting
  • Google Ads — for ad conversion tracking

These third parties may collect information about your online activities over time and across different websites.


6 — Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

6.1 — General Rights

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal exceptions)
  • Opt-out: Opt out of marketing communications at any time
  • Data Portability: Request a copy of your data in a portable format

6.2 — California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

  • Right to know what personal information we collect, use, and share
  • Right to delete your personal information
  • Right to opt out of the sale of your personal information
  • Right to non-discrimination for exercising your privacy rights

We do not sell your personal information as defined by the CCPA.

6.3 — European Residents (GDPR)

If you are in the European Economic Area (EEA) or United Kingdom, you have rights under the GDPR including:

  • Right of access, rectification, and erasure
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

Our legal basis for processing your data includes: performance of a contract, legitimate interests, consent, and legal obligations.

To exercise any of these rights, contact us at [email protected].


7 — Data Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • Encryption: SSL/TLS encryption for all data transmitted between your browser and our servers
  • Secure payments: All payment processing is handled by Stripe, which is PCI DSS compliant
  • Access controls: Limited access to personal information on a need-to-know basis
  • Monitoring: Regular monitoring for security vulnerabilities and unauthorized access

🛡️ While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.


8 — Minors

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you are under 18, please do not use our Website or provide any personal information.

If we discover that we have collected personal information from a minor, we will delete that information promptly. If you believe we have collected information from a minor, please contact us immediately at [email protected].


9 — Third-Party Links

Our Website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.


10 — Autoresponders & Email Marketing

We may use email autoresponders and marketing automation to communicate with you. We use a verified opt-in system for marketing communications.

You can opt out of marketing emails at any time by:

  • Clicking the "unsubscribe" link in any marketing email
  • Contacting us at [email protected]

Note: Opting out of marketing emails does not affect transactional emails (order confirmations, account updates, security alerts).


11 — AI-Powered Tools & Data Processing

🤖 Important information about our AI-powered features

Our products include AI-powered tools (such as the Offer Builder). When you use these tools:

  • Input data: The information you provide (prompts, research files, project data) is processed to generate outputs for you
  • Generated outputs: AI-generated content belongs to you for your personal or business use, subject to our Terms & Conditions
  • Usage tracking: We track AI usage (tokens consumed, credits used) for billing and subscription management purposes
  • Model providers: Your data may be processed by third-party AI model providers. We select providers with strong data protection practices
  • No training: We do not use your personal inputs or proprietary data to train AI models
  • Data retention: AI interaction data is retained as part of your account and project data, and is subject to the same retention policies described in Section 4

12 — International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws different from those in your jurisdiction.

When we transfer data internationally, we take appropriate safeguards to ensure your information is protected in accordance with this Policy and applicable laws.


13 — Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by:

  • Posting a notice on our Website
  • Sending you an email notification
  • Updating the "Last Updated" date at the top of this Policy

Your continued use of our Website after changes are posted constitutes your acceptance of the updated Policy.


14 — Earnings Disclaimer

Metrix Growth does not guarantee any specific results, income, or earnings from the use of our products, services, or AI tools. Any examples, case studies, or testimonials shared on our Website represent individual experiences and are not guarantees of future performance.

Your results will depend on many factors, including your effort, business model, market conditions, and individual circumstances. See our Earnings Disclaimer and Section 9 of our Terms & Conditions for more details.


15 — Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: [email protected]

🌐 Website: https://metrixgrowth.com